Privacy Policy

Privacy Policy

Last Updated: October 2026

Welcome to ALL-DIS ("we", "our", or "us"). We are committed to protecting your privacy and ensuring your personal information is handled with care and transparency. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you visit our website, mobile platform, and marketplace services.

1. Information We Collect

We collect personal information that you provide directly to us when creating an account, buying or selling items, or communicating with customer care:

1. Account Information: Name, email address, phone number, shipping and billing addresses, and authentication credentials.
2. Payment and Payout Details: Payment card tokens processed via Stripe, bank account information for seller payouts, and transaction history.
3. Identity and Verification: For sellers of luxury and high-value goods, government-issued IDs, tax details, and verification photos/videos.
4. Device and Usage Data: IP address, browser type, operating system, pages viewed, and referral URLs.

2. How We Use Your Information

We use your information to facilitate seamless transactions, guarantee authenticity, and maintain platform security:

1. Processing orders, shipping labels (FedEx), payments, and seller disbursements.
2. Authenticating luxury items and reviewing fraud prevention evidence (packaging and unboxing videos).
3. Communicating order status updates, delivery tracking, and transactional notices.
4. Detecting and preventing fraudulent transactions, unauthorized account access, and policy violations.

3. Information Sharing & Third Parties

We do not sell your personal data. We share information only with trusted third-party service providers essential to fulfilling our services:

1. Payment Processors: Stripe for secure charge handling and seller onboarding.
2. Logistics Providers: FedEx for shipping, delivery confirmation, and pickup logistics.
3. Authentication Services: LegitApp for expert item authentication.

4. Data Security

We implement industry-standard encryption, SSL/TLS protocols, two-factor authentication (2FA), and secure access controls to protect your data.

5. Your Rights & Contact

You may access, update, or request the deletion of your account information at any time through your account settings or by contacting our support team at support@alldis.com.